CODE OF ETHICS
 
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
North Hollywood, CA
Todd Witherspoon, 07/01/2026Excellent service, highly recommend. If you have a new car or an aging car this is the place to go to to keep your costs under control and know exactly what your car will need to keep running. I've been a customer of Superior for over 3 decades and they always provide an honest assessment of repairs needed. Not like a dealership always pushing you to replace everything even when its not needed. There is never any pressure to address minor issues, that could be fixed later, and I recieved a modest and reasonable quote and pricing for work proposed and performed. The Staff and mechanics really went out of their way to make sure all my service needs were met to get my vehicle back on the road. Everyone at the business treated me in a kind and courteous manner. I would highly recommend Superior Auto Clinic for any car or truck repairs as they service all makes and models!


